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Error: QuickBooks could not create a disk image, when attempting to create a backup

QuickBooks for Mac 2013 and later utilizes the built in Disk Utility of the Apple operating system to create a DMG file for backups.  If there is something preventing QuickBooks from completing this task, you will see this error.

This can be caused by data damage or possible system issue.

How to fix it

Run a verify on the company file

  1. File > Utilities > Verify Data
  2. If an error is returned stating the Verify detected a problem, run the Rebuild Data utility from the same menu as step 1.
  3. Once the Rebuild completes, repeat the Verify to ensure no problems are detected.
  4. Attempt the backup again once Verify passes.
KB ID# SLN79527
4/28/2017 8:39:57 PM
QYPPRDQBKSWS03 9138 Pro 2017 647041