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Make Deposit window takes up the entire screen from side to side

When you go to Banking > Make Deposits, the deposit window is huge and takes up all the room side to side and cannot be made smaller.

How to fix it

This is caused by a damaged user in QuickBooks. A new QuickBooks user login will need to be created.

  1. On the top menu bar, go to Company > Set Up Users and Passwords > Set Up Users.
  2. Review the settings for access & permissions for the current damaged user.
  3. Create a new user named slightly different than the afflicted user (example; John1),  giving them the  same permissions/access levels as the original user account.
  4. When done, click Finish and then Close on the Add User screen.
  5. The deposit window should open to a normal size that doesn't take up the entire width of the screen.
KB ID# SLN77742
4/29/2017 6:17:34 AM
QYPPRDQBKSWS08 9138 Pro 2017 bedaac