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Expired recurring payment rules are not visible in "Manage Recurring Payments"

After enabling the option to display expired recurring payments, some expired recurring payment (Rebill) rules may still appear to be missing from the "Manage Recurring Payments" window, whether internally to QuickBooks in the embedded browser or from a stand alone browser.

Solution

 This is by design. The "Manage Recurring Payments" window will only display rules that expired within the last 3 months when the option has been selected. Any rules that had expired prior to this will not be displayed.

 

If this solution does not resolve the issue, you can read questions regarding your issue, find any related answers or contact us for free at our Intuit Payments Support website.

KB ID# SLN77737
12/10/2016 2:47:44 AM
PPRDQSSWS404 9138 Pro 2017 84f715