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Error: Upgrade to File Forms when using EP4A for Basic Payroll client

Accountants using Enhanced Payroll for Accountants are enabled to create, view and print Federal and State tax forms for clients subscribed to Basic and Standard payroll subscriptions. In QuickBooks 2014 you will encounter an error message informing you to upgrade the payroll subscription.


What you can try now

You can temporarily add your client to your Enhanced Payroll for Accountant subscription to create, view and print Federal and State forms.

Click here for steps to add client to your payroll subscription.

Once you have completed any forms work, remove your client from your payroll subscription.

To remove a service key from QuickBooks:

  • Open the QuickBooks Service Keys window
  • Click Employees > My Payroll Service > Manage Service Key
  • Click Remove button, then click Yes to the next two messages

This issue has been resolved in the latest release for QuickBooks

Update to the latest release:

Go to the Update to the Latest Release web page.

IMPORTANT:  Make sure your product is selected.  If not, click the Change link and select your QuickBooks product.

Select and follow the instructions for one of the update options:

  • Click the Update button to download the update file.
  • Click Setup Automatic Updates to learn how to set QuickBooks to automatically download and install the latest updates.
KB ID# SLN77681
3/30/2017 1:25:58 PM
QYPPRDQBKSWS07 9138 Pro 2017 d2b076