While working in QuickBooks, QuickBooks closes unexpectedly (crashes with a QuickBooks has Stopped working, Unrecoverable Error, or you may see no error). For example, when performing one of the following, you may experience a crash with no error message.
The errors you may see are:
Important: Please make sure you first try updating to the latest release of QuickBooks. If you are on the latest release and continue to run into these issues, please sign up below to be notified when we have an update for this article.
We are still investigating this issue for possible root causes and solutions. At this time, we do have any additional information to provide. We will have an update on 2/1/2017.
QuickBooks can close unexpectedly for a variety of technical reasons, many being related to issues on the computer itself, that can be caused in part by system and environmental problems in addition to problems with how QuickBooks interacts with these variables. For this reason, some customers may experience this problem doing a particular task while others will not. We always recommend updating to the latest release of QuickBooks.