Was this page helpful?
Thank you!

Comments or suggestions?



Enter Email Address (optional)
email

Error 1723: There is a problem with this Windows installer package

When trying to install QuickBooks Desktop you receive the following error:

 "Error 1723: There is a problem with this Windows installer package" 

Why this is happening

This error is caused by a damaged Windows installer.
 

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.             

  • Edit the permissions in your Windows TEMP folder to grant full access to your Windows use
    1. Press the Windows key on your keyboard, or click the Windows button in your taskbar.
    2. In the search field, type %TEMP% and press Enter. This should open your Windows TEMP folder.
    3. For Windows 7:Click the Organize button in the top left of your window and select Properties.
      For Windows 10 and 8 or 8.1:
      Click the Home menu at the top of the window and click the Properties button.
    4. In the Properties window, click the Security tab and then click the Edit button.
    5. Select your Windows username and check the Full Control box under the Allow column.
    6. Click OK and then click OK again.
    7. Try installing QuickBooks Desktop again.
       
  • Run the QBInstall Tool: To fix issues relating to installing QuickBooks Desktop such as 1603, 1935, 1904, and other errors caused by damaged .NET Framework, MSXML, and C++.
     
  • Run the QuickBooks Component Repair Tool: To fix issues relating to the program not opening, not working correctly, or if you suspect damaged Microsoft components such as .NET Framework, MSXML, and C++.
     
  • Run the system file checker tool to repair the damaged windows installer files.

If this does not resolve the issue, please refer to an IT professional to help resolve the issue. 

 

KB ID# SLN77407
12/6/2016 12:11:43 AM
PPRDQSSWS406 9138 Pro 2017 a130ef