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The payments applied amount increases when credits are unapplied and reapplied to a transaction

 When you unapply an existing credit from a transaction and later apply it to the same one, the total credit and balance total increases on the transaction.

How to fix it

This issue has been resolved in the latest release for QuickBooks 2014.

Update to the latest release:

Go to the Update to the Latest Release web page.

IMPORTANT:  Make sure your product is selected.  If not, click the Change link and select your QuickBooks product.

Select and follow the instructions for one of the update options:

  • Click the Update button to download the update file.
  • Click Setup Automatic Updates to learn how to set QuickBooks to automatically download and install the latest updates.


Note: If you are still experiencing this issue with transactions entered before you updated to the latest release, select the best solution for you:

KB ID# SLN76822
10/24/2016 11:39:45 PM
PPRDQSSWS404 9138 Pro 2017 df9b2e