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Backup gets restored as a *.qbw.lnk file and can only be opened once

After restoring a QuickBooks .qbb backup file, the company file has a double extension of *.qbw.lnk and is seen as a shortcut. It will open the first time it's restored but after closing it, QuickBooks cannot find it as it's not the proper name (*.qbw).  Attempts to rename the file fail--it's always seen as a shortcut. If you try to rename it while restoring the backup, the restore fails with a -6000,-83.


How to fix it
  1. Delete the erroneous *.qbw.lnk file and restore again from the backup
  2. After restoring the backup, make a portable company file
  3. Restore the Portable Company File; at the point where it prompts you to name the file & pick the destination drive,edit the extension to omit the .lnk double-extension
  4. The file should restore to a *.qbw



KB ID# SLN76290
3/28/2017 6:27:46 PM
QYPPRDQBKSWS07 9138 Pro 2017 3f8364