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Unable to detect QuickBooks Desktop files when setting up Intuit Data Protect (IDP)

When selecting files to backup through IDP, no files appear on the company files list.

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

KB ID# SLN76088
10/26/2016 12:35:05 AM
QYPPRDQBKSWS03 9138 Pro 2017 698b38