When you try to get QuickBooks or Payroll updates, you receive the error message:
QuickBooks cannot complete your update because it is busy with another update.
Intuit recommends more than one solution for this problem. The first solution may solve your problem or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: End the QuickBooks Desktop update process
If you still get the error message on payroll updates, and if QuickBooks is on the latest release, proceed to Solution 2.
Solution 2: Downlod the payroll updates into a test file