When trying to import Accountant's Changes, you received this error:
QuickBooks cannot find a change file that corresponds to this company file.
The Accountants Copy File Transfer Service does not see a matching file waiting for download for one of the following reasons:
Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Update the Accountants and the clients QuickBooks to the latest release.
Solution 2: Check the version of Internet Explorer. Currently, only QuickBooks 2013 and 2014 versions are compatible with Internet Explorer 10, and they must be on the latest release. For all other QuickBooks versions, a downgrade to Internet Explorer 9.0 might be necessary. For more information see Comparability with Internet Explorer 9 & 10.
Solution 3: Ensure the correct file and correct version of the file are open, and retry the import from File > Accountant's Copy > Import Accountant's Changes from Web.
Solution 4: Request that the Accountant send the changes through the transfer service again then re-import through File > Accountant's Copy > Import Accountant's Changes from Web.
Solution 5: If the changes were not sent through the Accountants Copy File Transfer Service, or are unable to be retrieved this way: