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Reversal Error Not Eligible when processing a credit card refund

You receive the error Reversal Error Not Eligible when trying to refund a credit card.

How to fix it

 Verify the card information and try again. If the card information is correct, the transaction cannot be refunded. You cannot refund transactions that are over 90 days old.



KB ID# SLN74607
10/21/2016 2:54:54 PM
QYPPRDQBKSWS09 9138 Pro 2017 c588d3