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Unrecoverable error 19677 68607 when exporting the inventory stock status by item report

 When exporting the Inventory Stock Status by Item report, you may see an Unrecoverable Error 19677 68607 followed by the program closing.  You may also see QuickBooks has stopped responding when exporting the report to Excel.

How to fix it

Important: Ensure QuickBooks is up to date.

To resolve this, you can turn off the reporting preference for Show Items By to Name Only.

  1. Go to the Edit menu and select Preferences.
  2. Click Reports and Graphs.
  3. Click Company Preferences.
  4. Under Reports- Show Items By, choose Name Only.
  5. Click OK, then try to export the report to Excel.
KB ID# SLN74604
10/24/2016 11:42:04 PM
QYPPRDQBKSWS07 9138 Pro 2017 18c551