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Field Format Error when processing a credit card

You receive the error Field Format Error when trying to process a credit card.

How to fix it

Fields can only contain a decimal "." and numbers.

  • Take out any extra characters like $ or commas and try to process the credit card again.
  • If you still unable to process the credit card, call Support 24/7 at 800-558-9558.


KB ID# SLN74598
10/23/2016 12:54:39 AM
QYPPRDQBKSWS08 9138 Pro 2017 001033