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Unable to move between fields in QuickBooks

When you press the Tab or Enter key to move between fields in QuickBooks, nothing happens.

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1: Edit Preferences

  1. Click Edit > Preferences > General > My Preferences.
  2. Verify that there is a check mark in the box next to the "Pressing Enter moves between fields" selection.
  3. Close QuickBooks by clicking File > Exit.
  4. Restart your computer.
  5. Reopen QuickBooks and verify you are able to use your Tab or Enter button to move between fields.

Solution 2:  Run Reboot.bat.

Solution 3:  Repair QuickBooks.

KB ID# SLN74234
10/21/2016 10:21:15 PM
PPRDQSSWS404 9138 Pro 2017 b8c3e5