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Error: -6000, -78 when opening any QuickBooks company file

 When opening your QuickBooks company file, you receive an error code: "-6000, -78".  This can affect all files including sample files.

How to fix it

Important: Ensure QuickBooks is up to date. It is also recommended to install and run the QuickBooks File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

KB ID# SLN74057
4/29/2017 6:19:03 AM
QYPPRDQBKSWS09 9138 Pro 2017 1ece09