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Error syncing image to web, in the Point of Sale activity log

Error syncing image to web: Name:Item Name, ID:XXXXXXX, ItemRef: YYYYYYY, PicNo:XX, Error: No image records found in database with ID XXXXXXX.

You will see the error in the activity log after syncing information from POS 2013 and/or POS v12 to Mobile Cloud. Impacted items will not show within GoPayment mobile application.

Detailed information

We are aware of the issue and are working to fix it.  Please contact Point of Sale Technical Support at 1-800-348-0254.

KB ID# SLN73959
10/25/2016 6:45:27 AM
PPRDQSSWS400 9138 Pro 2017 75bea9