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Error: -6190, -101 when restoring a backup sent thru a file transfer service

When restoring a backup file sent via the internet with either email or an online file transfer service; i.e. Leap File, DropBox, etc. you receive the following error.

-6190, -101

How to fix it

When sending files thru email or using an online file transfer service to share files create a portable copy (.QBM) of the QuickBooks Company File to upload instead of using a backup copy (.QBB).

  1. Click this link and follow steps according to your version of QuickBooks to create a portable copy of your QuickBooks data.
  2. Attach the portable copy (.QBM) file to an email or upload it to your file transfer service.
KB ID# SLN73314
10/22/2016 8:12:19 PM
PPRDQSSWS406 9138 Pro 2017 f317ed