When opening a QuickBooks company file, the Protected Storage (PStore) message appears:
This issue can occur for users using Microsoft Windows Server 2008,Windows Vista, or Windows Server 2003.
It is most likely caused by:
For instructions on how to create a new User Profile, see: Create a user account
Note: If while accessing a QuickBooks company file, in the new User Profile, you do not receive the error message, the issue is caused by a damaged profile. See Fix a corrupted user profile for a possible solution.