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Error -1712 when opening QuickBooks

 When opening QuickBooks on Mac or Windows, you get error message Error: -1712.

How to fix this

If you get the error on a Mac:

  1. Click the Apple in the upper left hand side of the screen
  2. Select Shut Down
  3. Ensure the box to re-open programs is NOT checked
  4. Once the computer is shutdown, restart the computer
  5. Attempt to open QuickBooks

 If you get the error in a Windows environment, close all versions of Quickbooks that may be running in the background using Task Manager and then retry.

KB ID# SLN67395
10/25/2016 5:02:34 AM
PPRDQSSWS400 9138 Pro 2017 5c753f