Message "Service sharing detected" appears when trying to process or use other merchant service features in QuickBooks.
This error occurs when another QuickBooks company file with the exact same company name has been linked to the same merchant account (e.g., if one or more users are accessing a different company file that appears to be the same as the original version).
To prevent this error, ensure that all QuickBooks users are accessing the same company file and that no other duplicate company files exist. Contact QuickBooks Software Support at 888-320-7276 or your IT professional if you need further assistance confirming this information.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.