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QuickBooks closes unexpectedly when you attempt to open a company file

When attempting to open any company file stored in a particular location, the program closes unexpectedly before you are able to select the company file to be opened.

This article provides a detailed instruction on how to fix this issue.

Why this is happening

One of the following issues below could be the reason why your QuickBooks closes without any error messages.

  • The folder where the QuickBooks file is located could be damaged.
  • The QuickBooks file could be damaged.
  • Damaged QuickBooks application.
How to fix it

Important: Ensure that your QuickBooks is up to date. It is also recommended to install and run the QuickBooks File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

KB ID# SLN64916
12/5/2016 10:42:08 AM
PPRDQSSWS407 9138 Pro 2017 3aeb90