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General Ledger Report shows positive balance when only one account is filtered

When running a General Ledger Report in QuickBooks Desktop, with all accounts selected, the balance for a specified account shows a negative balance.

When filtering out just one account, the negative balance now shows a positive.

Why this is happening

Amount signs are based on the types of accounts included by the report filters. Filtering for one account will make the sign positive. Adding back the split detail includes all other types of accounts, and the amount now shows as expected.

How to fix it
  1. From the Reports menu, select Accountant & Taxes then click General Ledger.
  2. Click Customize Report.
  3. Go to the Filters tab:
    1. From the Filter list, choose Account.
    2. From the Account drop-down, choose the appropriate account.
    3. Under Include Split Detail?, click the Yes radio button.
  4. Click OK to run the report again.

Note: The report should now be showing the appropriate negative balance for the account.

KB ID# SLN64187
4/26/2017 12:51:44 AM
QYPPRDQBKSWS07 9138 Pro 2017 57ade2