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QuickBooks has stopped working and must be closed when paying bill through online bill pay

 When creating a check and checking the box that it is an online payment, QuickBooks stops working or you may see this error message:

QuickBooks has encountered a problem and needs to close.  We are sorry for the inconvenience.

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

KB ID# SLN64040
3/28/2017 8:16:34 PM
QYPPRDQBKSWS05 9138 Pro 2017 2ff8a3