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Opening QuickBooks Web Connector crashes without error message

 QuickBooks Web Connector crashes without error messages when installed for use with QuickBooks.

The Windows Event Log may contain information similar to:

Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundExceptionStack:   at QBWebConnector.RegistryManager.log(System.String, System.String)   at QBWebConnector.RegistryManager.setUpdateLock(Boolean)   at QBWebConnector.RegistryManager.InitializeRegistry(Boolean)   at QBWebConnector.FrmMain.Main(System.String[])For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Source: .NET runtime

How to fix it

QuickBooks Web Connector has an older version installed which is not compatible with your version of QuickBooks .

KB ID# SLN63894
4/28/2017 8:35:35 PM
QYPPRDQBKSWS09 9138 Pro 2017 778eaa