When trying to open company file, it brings up Secondary Company file screen even if there is no QuickBooks Primary Screen open.
QuickBooks Desktop thinks that a company file is already open in a Primary QuickBooks window so it opens the selected file as the Secondary company file.
1. Open Task Manager on your computer
2. Open QuickBooks
3. Open Company file. The company file will open without going to a second instance of QuickBooks.
Quick Tip: This will also occur if they have another "flavor" of quickbooks open in the same year...example: ES14 is running and they launch Premier Accountant 2014. The Premier will launch as a secondary. In this instance close the other same year product..