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Reminders window shows forms to send when there are none

In the Reminders window it shows that you have forms to send however when we doubleclick to open it, it says there are currently no forms marked to be sent.

How to fix it
  1. From the Customers menu select Create Invoices.
  2. Open an existing Invoice.
  3. Check the Email Later option from the Main Menu on the Ribbon and click Save & Close.
  4. From the Company Menu select Reminders.
  5. Under Business Service Messages select You have forms to send and the Invoice will be displayed.
  6. Reopen the Invoice from the Customer Menu.
  7. Uncheck the Email Later option.
  8. Open the Reminders again from the Company Menu and the option You have forms to send will not be displayed anymore.
KB ID# SLN63287
3/28/2017 6:46:52 AM
QYPPRDQBKSWS08 9138 Pro 2017 84017b