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Transactions not marked as billable show on Unbilled Costs by Job report.

Transactions show on the Unbilled Costs by Job report when they are not marked as billable, and should not normally show on this report.

Why is this happening

A line on a transaction such as a Bill, Check or Journal Entry cannot be marked billable when it uses accounts of certain types, or items which use these accounts. Examples of this account type are Other Current Liability and Other Asset accounts. This situation can occur if the type of an account which was used on a billable transaction has later been changed to one of these account types. If a Customer:Job name is added to the name column on the same line as a liability account in a Journal Entry, it will show as Unbilled Costs.

How to fix it

Please follow the appropriate steps depending on whether you experience the problem with an account or an item.

Account used on transaction:

  1. Open the Chart of accounts from the Lists menu.
  2. Right-click the account which appears on the problem transaction and select Edit.
  3. Change account type to Expense or to another type of account which can be made billable.
  4. Click Save and Close.
  5. Open the problem transaction again.
  6. The transaction now shows as billable and the checkbox can be cleared.

Item used on transaction:

  1. Open the Item list from the Lists menu.
  2. Double-click the Item which appears on the problem transaction.
  3. Edit the account field to include an Expense or another type of account which can be marked as billable.
    Note
    : The account may be the correct one but its type may have been changed. If this is the case, follow the steps above for Account used on transaction instead. Otherwise, continue with the remaining steps.
  4. Click Save and Close.
  5. Open the problem transaction again.
  6. The transaction now shows as billable and the checkbox can be cleared. 
KB ID# SLN63224
12/7/2016 8:27:02 AM
QYPPRDQBKSWS03 9138 Pro 2017 e81a71