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Warning QuickBooks has detected a problem with the Quicken data file. (or) Can't open Quicken file

When you try to convert a file from Quicken to QuickBooks Desktop, you see one of  the following messages:

  • Warning! QuickBooks has detected a problem with the Quicken data file.
  • (OR) Warning! Can't open Quicken file.
How to fix it

Make sure you are trying to convert a regular Quicken data file (not a backup) to QuickBooks Desktop. For example, the Quicken data file can be recognized with the format of  "filename.qdf".

Important: Ensure that QuickBooks Desktop is up to date before you follow the steps shown below.

If you are still getting an error, please follow these steps:

  1. Perform a super validate on the Quicken file
    1. Press and hold Ctrl+Shift on the keyboard throughout this entire procedure.
    2. From the Quicken File menu, choose File Operations, and then choose Validate.
    3. Select the file to validate from the Validate Quicken File window.
    4. A progress indicator appears, with the message Super validating file.
    5. Ctrl+Shift can be released once the super validating begins.
  2. Create a copy of the Quicken file (File > File Operations > Copy).
    1. Check the Quicken file name for Special Characters (&, -, #).  If you have Special Characters in the file name Rename the file without any spaces or special characters. (Ex: Test.qdf)
    2. Make sure the file name is limited to 20 characters or less.
  3. Put the copy of the Quicken file on a local drive.
  4. Attempt to convert the copy of the Quicken file to QuickBooks Desktop again (File > Utilities > Convert > From Quicken).
KB ID# SLN62191
12/6/2016 2:10:16 AM
PPRDQSSWS407 9138 Pro 2017 054575