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Message: This program cannot display the webpage in Help Article window

When you search for help articles in the QuickBooks Help, you see or experience one of the following:

  • This program cannot display the webpage
  • Help Article window is completely blank.
What you can try now

Search QuickBooks Support Site

  1. Go to QuickBooks.com/support and use the same keywords in the search field.
  2. Select the article link when it populates.
  3. Close the Help article window which populates automatically.
  4. Try searching the article again and it should open up properly.
KB ID# SLN61868
12/7/2016 8:03:03 PM
QYPPRDQBKSWS01 9138 Pro 2017 5f2733