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QuickBooks Desktop freezes while adding Bank Feeds transactions to the register

You have downloaded Bank Feeds transactions.  After adding a transaction to the register, you click the next transaction to add it and the screen freezes. You are unable to continue adding transactions.

Why this is happening

Typically, this happens because the previous transaction was not recorded.

How to fix it

Solution: Restore and then record the previous transaction

  1. In QuickBooks Bank Feeds, check the downloaded transaction list for a transaction with a triangle warning symbol.
  2. Go to the Register and find the transaction which had the warning symbol on the downloaded transaction list, click the transaction to select it, then click Restore at the bottom of the Register.
  3. Return to the downloaded transactions, re-add the transaction, then record it.
  4. You should now be able to add the next downloaded transaction.
KB ID# SLN60863
10/28/2016 7:02:16 AM
PPRDQSSWS404 9138 Pro 2017 38c7fc