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Error: Quickbooks is prompting to download RTL.HTML frequently and unable to stop prompt

 While working in QuickBooks Desktop, you may see the following error:

Quickbooks is prompting to download RTL.HTML frequently and unable to stop prompt

How to fix it

Solution: Delete the rtl file.

  1. Close QuickBooks Desktop.
  2. Right-click the QuickBooks Desktop icon on the desktop then select Open file location.
  3. Locate and open the HelpResources folder.
  4. Delete the rtl.html file.
  5. Open the QuickBooks Desktop.
KB ID# SLN60312
12/8/2016 2:02:48 PM
QYPPRDQBKSWS05 9138 Pro 2017 5d925a