Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error: Transaction not allowed, when processing a credit card in Point of Sale

When attempting to process a credit card, you see the following error: 

Transaction not allowed


How to fix it
  1. Choose File > Preferences > Company. (Versions 9 and below: Edit > Preferences > Company.)
  2. Under Sales, select Receipt Tendering.
  3. Under card types, make sure the card type you're trying to process is selected.  If you are unsure which cards you're allowed to accept, please contact Intuit Payment Solutions at 1.800.558.9558.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the QuickBooks Point of Sale Community Forum. You can also review other available support options for additional guidance.


KB ID# SLN56861
9/21/2017 2:25:36 PM
QYPPRDQBKSWS05 9142 Pro 2018 e17136