This article provides steps to take if you encounter the Crash Catcher while using QuickBooks for Mac.
Important: Please make sure to send the crash report that is presented by the Crash Catcher. Include as much detail as possible for the steps you took before the crash occurred.
Intuit recommends multiple possible solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Note: If you are unable to reproduce the problem in Safe Boot, this might indicate a conflict between QuickBooks and something installed on your computer. If the issue persists in normal startup, you should consult an IT professional. To return to normal startup, just reboot the computer without pressing any keys.