Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

QuickBooks Desktop window will not maximize to full screen

QuickBooks Desktop will not maximize to a full screen but stays as a window on the screen.  This issue can be seen on computers with relatively small Video Memory in the 64 MB to 128 MB range with Intel on board video systems. The system doesn't have enough video memory to display a full screen view of QuickBooks with Color quality is set to 32 bit and a high screen resolution.

How to fix it
You should now be able to maximize the QuickBooks Desktop window to full screen.
KB ID# SLN55577
3/28/2017 8:27:11 PM
QYPPRDQBKSWS05 9138 Pro 2017 594ef1