You sign in to the Intuit App Center and try to open eBillity from the Launch My Apps tab. The following message displays:
The email address originally used to sign up for eBillity no longer matches the email address associated with the Intuit App Center (workplace) account that eBillity is attached to.
Change the eBillity settings to include the correct address:
If you need to update the email address in eBillity, you must contact eBillity support directly. eBillity is a third-party service, so your eBillity account information cannot be modified by Intuit technical support.