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No items or names appear in transactions when you type the first letter in the field

When entering a single character into the transaction item number, nothing is entered in the field and the drop-down list does not appear.

For example, if you wanted to enter "widget" in the item name of the invoice form, you begin to type "w". However, the list of items beginning with the letter w do not appear in the drop-down list.

This could be caused by damage to your item list.

How to fix it

Merge the first item of the letter you are trying to use. You may have to merge other list entries to completely resolve the issue.

If the issue persists, troubleshoot for data damage.

KB ID# SLN54607
10/26/2016 10:12:59 AM
QYPPRDQBKSWS09 9138 Pro 2017 9e76d1