When you open or use your QuickBooks Desktop company file over a network, you see the error:
This error can occur if:
Download, install and run the QuickBooks File Doctor.
If you are unable to download and use the QuickBooks File Doctor or if your issue continues to occur, please try these advanced troubleshooting steps.
Before attempting the following troubleshooting procedures:
If the error still occurs, select the option below that best fits your situation. For example, if you recently installed or updated firewall or antivirus software, you could start by checking the firewall settings. If you are not sure where to begin, step through each solution in order until the issue resolved
Configure your Firewall and Internet security for updates and network access.
To turn hibernate mode off:
Network Data file (.nd file extension) is a configuration file that allows access to a QuickBooks Desktop company file in a network environment.
On the computer that is hosting the QuickBooks Desktop company file:
Note: If you can't toggle hosting off and on, restart the computer in Safe mode with networking and try again.
The folder on the host computer containing the QuickBooks Desktop company file must allow full control to all users, including the QuickBooks Data Server Manager user (QBDataServiceUser*).
To verify or set folder permissions for QuickBooks Desktop users, refer to the appropriate information for your version of Microsoft Windows. See Set Windows access permissions to share company files