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Intuit Data Protect runs in the background even without a subscription

You notice that Intuit Data Protect is running in the background even though you did not subscribe to it or you canceled your subscription.

Why this is happening

Occasionally, the installation or update of QuickBooks Desktop fails to install an important component of IDP. This causes IDP to appear to be running in the background.

Note: Your files and data remain safe and are not accessed by IDP even if you encounter this issue.

How to fix it

Before performing the following steps, please ensure that QuickBooks Desktop is updated to the latest release and Intuit Data Protect is in the latest version.

If the updates are not possible or do not solve the issue, you may try to do the following.

  1. Go to Start  > All Programs > Startup.
  2. Right-click Intuit Data Protect and select Properties.
  3. On the target field, add the word /Startup at the end of the target entry (file path).
    Screenshot of Target field
  4. This should prevent IDP from running in the background.
KB ID# SLN54481
12/7/2016 2:12:45 PM
QYPPRDQBKSWS03 9138 Pro 2017 8defe5