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The Company Toolbar and menu options are all grayed out

Your menu options or toolbar may be grayed out or become unusable.

Why is this happening

You may see this problem if:

  • No company file is open.
  • A window is open that requires action before continuing.
How to fix it
  • Open a company file to access company menus:
    From the File menu, choose Open Company.
  • If a company file is open, close all open windows:
    1. From the File menu, choose Close Window.
    2. Repeat this process until Close Window  is grayed out in the File menu, or until the Company Toolbar is no longer grayed out.


KB ID# SLN54347
4/26/2017 8:45:43 AM
QYPPRDQBKSWS09 9138 Pro 2017 53864e