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There was a problem in synchronizing your QuickBooks license data, while using sync license

 You may see the following error while trying to sync your license data:

There was a problem in synchronizing your QuickBooks license data with Intuit. Please try again later.

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

NOTE: Before you proceed, make sure the time and date settings on your computer are correct.

Solution 1:   Make sure your License and Product number were entered correctly. Use the License Look Up Tool for verification.

Solution 2:   Rename the EntitlementDataStore.ecml file

Solution 3:   Verify that internet connection is working and is not blocked by a firewall.

Solution 4:  Correct the security settings in Internet Explorer.

Solution 5:    Reset Internet Explorer settings

  1. Open Internet Explorer.
  2. From the the Tools menu, click Internet Options.
  3. Go to the Security tab:
    1. Select the Internet icon then click the Default level button.
    2. Select the Local intranet icon and click the Default level button.
  4. Go to the Advanced tab:
    • Click the Restore advanced settings button. -OR-
    • Click the Reset button to reset all IE settings.
  5. Click Ok to save the changes.
  6. Close and re-open Internet Explorer.
KB ID# SLN54231
4/27/2017 7:19:32 PM
QYPPRDQBKSWS08 9138 Pro 2017 64aa1e