When you try to setup online banking you cannot find your bank's correct name in the QuickBooks for Mac Financial Institution (FI) list.
Your FI Directory file (FIDir.txt) is outdated and needs to be refreshed.
Intuit recommends more than one solution for this problem. The first solution may solve your problem or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Collapse All or Expand All
Important: You must be connected to the internet for the list to update.
Warning: DO NOT try this step unless you have completed the first solution and it did not work.