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Resolve data damage, Part 2: Re-sort the lists in your company data file

  1. QuickBooks stores data pertaining to Customer:Jobs, Vendors, Employees, Other Names, Accounts and Items, as well as other things, in lists.
  2. A particular Customer or Employee or Item is an entry in a list.
  3. Your lists can become damaged. The damage can often be repaired by re-sorting which puts a list back in its default order.
  4. You might not see any changes on the screen, but QuickBooks is making changes in the background.
  5. Any QuickBooks user can re-sort lists.
  6. If you have manually changed the order of a list, re-sorting the list will undo your changes. Back up your company data file to preserve your manual sort.
How to fix it

 

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Additional Information

THIS ARTICLE IS NOT INTENDED FOR USE WITH QUICKBOOKS 2015 OR 2016 PRODUCTS. 

Standard Troubleshooting

Manual Troubleshooting

KB ID# SLN54052
12/3/2016 1:38:17 AM
PPRDQSSWS406 9138 Pro 2017 2c8bc8