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Alignment of account names off in downloaded transactions window

The name of any given account is cut off at the end in the dropdown menu on the Downloaded Transactions window.

 

Why this is happening

Due to default sizing and default icons, the length of the popup field maybe reduced.  You can resize the Downloaded Transaction window and make it bigger.  This will increase the length of the account popup menu.

How to fix it

Solution 1: Resize the Downloaded Transaction window to make it bigger (the length of the account popup menu will increase):

  1. Click on Banking on the menu bar
  2. In the Banking menu dropdown click on Downloaded Transactions
  3. To expand the Downloaded Transaction window, click on the green ball with plus sign on the top left hand corner of the window.

If the resizing is not enough, then you can also customize the Downloaded Transaction window toolbar to remove icons like Align Windows, or Change password.

solution 2: Remove the icons:

  1. Click on Banking on the Menu bar
  2. In the Banking menu dropdown click on Downloaded Transactions
  3. Click on the Customize icon on the menu bar of the Downloaded Transaction window
  4. Drag and drop the icons from the Downloaded Transaction window menu bar in the box below.              

Note: You can also add the icons to the Downloaded Transaction  window menu bar in the same way, by dragging and dropping the icons from the Customize box onto the tool bar.

KB ID# SLN53872
12/8/2016 12:05:47 PM
PPRDQSSWS400 9138 Pro 2017 0b1f48