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Intuit Sync Manager error code 5_5625

While performing a data sync with Intuit Sync Manager you receive a message with Error code 5_5625

Error Category: Error During Upload

Error Message: Unable to Sync your Data.

What is happening

This error is cause by a damaged QuickBooks transaction log file.

How to fix it


Solution: Rename the Transaction log file (.tlg)
  1. Close all QuickBooks instances that are accessing the company file.
  2. Use Windows Explorer to open the folder where your company file is located.
  3. Rename .qbw.tlg to .qbw.tlg.old  - where is the name of your company file.
  4. Delete the folder _logs from the same location.
  5. Open QuickBooks and log into your company file.
  6. Open Intuit Sync Manager and click the Sync now button.
KB ID# SLN53635
10/23/2016 9:11:51 AM
PPRDQSSWS404 9138 Pro 2017 43596e