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Basic troubleshooting for -6000 series errors when opening a company file (Batch 2)

You are attempting to open your company file when you suddenly get a -6000, xxxx error and you are unable to open the file. The error is usually followed by 3 or 4 more digits and an error message indicating you are unable to open the company file.

The following are the different -6000 series errors you may encounter:

  • Error -6144, -82 when opening the company file on your server/host pc. This normally happens if you have incorrect network setup.
  • Error -6000, -832 when opening QuickBooks. This error normally occurs when hosting is turned on or the .ND file is not working properly.
  • Error -6138, -105 QuickBooks is unable to open the company file. This error occurs when one of the workstation is hosting the company file.
  • Error -6144, -304 when you start QuickBooks or open your company file and sometimes this happens on sample file.
  • Error -6000, -305 when opening your QuickBooks compant file. This error occurs when you have an incorrect network setup or it could be the company file is damaged.
  • Error -6000, -82 when opening or accessing the company file. This error normally occurs when one of the work station is hosting the company file or incorrect network setup.
  • Error -6144,-103 or -6144, 0 while QuickBooks tried to access the company file. This error normally occurs when the .ND file has an incorrect path to your company file or if the Windows user account used by QuickBooks Database Manager is damaged

 

This article lists the second batch of the -6000 series errors. It contains basic troubleshooting steps to resolve the issue.

Detailed Instructions

Important: Ensure QuickBooks is up to date. It is also recommended to install and run the QuickBooks File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

The -6000 errors can happen on both local and network setup. Select the appropriate setup from the following options and perform the steps.

 

You are opening the file locally

This means you are opening a file that is saved on the same computer where QuickBooks is installed.

 

You are opening the file over the network

This means that you are opening the company file saved on the server or another computer.

 

If the error you are getting is not listed on this article, you may try the following:

Basic troubleshooting for -6000 series errors when opening a company file (Batch 1)
Basic troubleshooting for -6000 series errors when opening a company file (Batch 3)

KB ID# SLN53503
12/8/2016 2:00:01 PM
PPRDQSSWS400 9138 Pro 2017 ca3413