You attempt to set up Intuit Sync Manager, but the sign in page does not display.
This typically happens because the Company Name field in the Company Information is blank or contains special characters or symbols in addition to numbers and letters.
If you have recently converted your file from a different version of QuickBooks, it is possible that the Company Name field was left blank during the conversion process or that some extraneous symbols or special characters were added. In some cases, this can also occur if you are using QuickBooks Pro Plus or QuickBooks Premier Plus.
It is also possible that the sign in page opened behind your QuickBooks application. Before proceeding to the How to fix it section, minimize QuickBooks (and other windows) to see if the sign in page has opened behind other active windows.
Solution: Add a company name to the QuickBooks Company Information
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site. You can also call us at 800.450.8475 to speak with an agent.