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You must subscribe to accountant's copy file transfer service displays after you subscribe and sync

You are not able to convert the Accountant's Copy Transfer file because a message appears that says you must subscribe to the Accountant's Copy File Transfer (ACFT) service or become a ProAdvisor.

You continue to see this message even after you have subscribed to the service and followed the steps to sync the QuickBooks license data online.

Why this is happening

The QuickBooks license registration does not have the information to allow the Accountant's Copy Transfer files that are sent using the ACFT Service to be converted. This causes the message to appear that says you must subscribe to the service.

Important: If you are not a ProAdvisor and you want to use this service, you need to purchase it by contacting ProAdvisor Sales at 888-250-7279.  (NOTE: This is a sales number only, no support is available at this number.)

How to fix it

Intuit recommends 6 solutions for this problem. The first solution may solve your problem, or you may need to try all to resolve the issue. For best results, perform the solutions in the order shown.

KB ID# SLN53097
10/25/2016 1:29:38 AM
PPRDQSSWS407 9138 Pro 2017 348780