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QuickBooks File Manager was unable to find the QuickBooks version the company file was created with

When opening a company file from the File Manager, you receive the following error:

Alternate QuickBooks Version -QuickBooks File Manager was unable to find the QuickBooks version the Company file was created with. Would you like to upgrade this file to the latest version of Quickbooks?

Why this is happening

This error will occur if QuickBooks Pro is installed instead of QuickBooks Premier Accountant's version. The QuickBooks File manager is not designed to work with the Pro or Premier version of QuickBooks desktop.

How to fix it

Install the Premier Accountant's version of QuickBooks. If you do not have the Premier Accountant's version of QuickBooks, the file will need to be opened manually from within the Pro or Premier edition of QuickBooks.

 

Note:  The file manager does not have the ability to open company files if the corresponding year of QuickBooks Premier Accountant's version is not installed on your computer.

 

 

KB ID# SLN50675
12/10/2016 2:47:28 AM
PPRDQSSWS400 9138 Pro 2017 1cbcc5