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The bottom left section of the Shipping Manager screen displays incorrectly

The Payment section in the botttom left of the Shipping Manager window does not show all fields, is difficult to read or garbled.  This may happen when the Payment is set to Third Party.

How to fix it
  • If using laptop, ensure the screen resolution meets the system requirements for the product version you are using.

For example, if you are using QuickBooks Pro 2013, it's display optimizes at 1024 x768 screen resolution or higher.  

  • If your resolution does not meet the system requirements:
    • In the From header, click the minus (-) sign in the header to provide more space to view all fields.
KB ID# SLN50572
4/29/2017 6:23:05 AM
QYPPRDQBKSWS07 9138 Pro 2017 610115